How It Works / FAQ

Think outside the box

popular questions

Book a space in under 5 minutes

Step 1
01 .

Find Interesting Place

Search interesting places for your next activity. You can find all kinds of spaces here, suitable for all activities from yoga classes to seminars

Step 2
02 .

Contact a Few Owners

Get in touch with several spaces you find interested. Send requests to hosts, and pay for it after they approved your request.

Step 3
03 .

Secure your space

Once your request is approved, you will need to make payment through us. 100% guarantee on refunds if there are last minute changes. Check our Cancellation & Refund Policy to know more about refunds.

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FAQ

popular questions

Guest

What can i do in the space ?

You can do anything you wish in the space provided, from meetings, parties, weddings, mini concert and more. However, it is up to the hosts to approve your request. Please also follow the house rules set by the hosts.

How can i be sure that the space looks exactly as the picture ?

We've set certain guidelines for the hosts when they provide the space, which includes verification. We send a team to verify the space before listing it on the platform.

Is the booking secured ?

Yes, you pay your booking fees upfront to secure the space and we only release the fees after you used the space. You can also check on the space's rating and reviews before placing a booking to make sure it suits your needs.

What are the charges of using the platform ?

It is complete free to use the platform. It is also much more affordable compared to traditional venues because hosts are renting their space when they're not using it.

Do I need to arrange my own catering ?

Chupspace provides concierge services with our partner suppliers, which gives you a peace of mind when you need additional items such as food, audio system and others. You will be able to request additional services after you made a booking.

Host

Do I need to pay to become a host?

Is it complete free to host a space and every booking is supported by the Chupspace team. Visit Host for more information about hosting

Host do i post my listing.

After you’ve signed up, you can become a host space create. By becoming a host, you will agree to our Community Guideline guide.

Who can be a host ?

All kinds of spaces can be hosted on Chupspace – from retails to homes, to photo studios and football court. People are looking for places to have all types of activities, where you can choose to approve or reject their request to use your space.

How do i get paid ?

Guests are charged at full amount upon booking a space through our payment provider. Hosts will receive the payment deducting any incurred fees in 2 working days after user used to space.

What if the guests leave a mess or damage ?

Chupspace team will facilitate communication of both parties to reach a quick and fair solution. By booking through the platform, guests agrees cover in full any damages that they or their invitees caused during the booking, while hosts are responsible for basic cleanup and removal of trash.

How does chupspace make money ?

It's always free to list your space on the platform. We collect 10% commission from the total fee upon successful transaction, so we make money only when you do.

Are the host and guests real ?

Chupspace is a platform built on top of trust, communication and professionalism. The guests and hosts would require verification before they can list or book a space, in the form of profile picture, social profile and ratings, so that you know who you are dealing with. Chupspace acts as the middleman for transaction on both parties to create easy and secured transaction, communication and trust.

What is the guests using the space for ?

You have full control of how you want to rent your space, guests will send a request on their usage for you to approve. When you list a new space, you can choose what kind of activities that your space can do and set house rules before each usage.

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